Organization Settings

Organization Settings is where admins manage the organization’s profile, team membership, and billing. Open it from the Settings option in the organization sidebar.

The settings menu is organized into the sections below.

Organization

General details for your organization including name and location (city). Update these at any time — changes take effect immediately.

Members

View, invite, and manage the people in your organization. From here you can:

• Invite new members by email address and assign them a role
• Change an existing member’s role
• Remove a member from the organization

Removing a member revokes their access to the organization and all its projects.

Roles

Describes the two organization roles, Admin and Member. Both roles have access to every project; admins also manage the organization. See Members for a summary.

Invites

View and manage pending invitations. Each invite shows the recipient’s email, assigned role, and when it was sent. You can revoke an invitation before it’s accepted.

Providers

Connect the companies that manage your buildings, such as systems integrators and contractors, and see their pending invitations. You can invite a provider to every project, remove a provider, or withdraw an invitation. See Working with Providers.

API Keys

Create and manage organization API keys. Organization keys use the format ak_org_... and can access every project in the organization. See API Keys for how to choose between project and organization keys.

Billing

Manage your organization’s subscription and payment details. The billing section includes:

• Plan Details — your current plan, included capacity, and usage summary.
• Payment Card — the card on file for recurring charges, if applicable. Update or replace it here.
• Billing Email — the email address that receives invoices and billing notifications. This can differ from any member’s login email.
• Billing Address — the mailing address used on invoices.
• Provider Add-on — whether your organization has the Provider add-on, its tier, and how many connected organizations it allows. See Plans and Limits.
• Project Cost Allocation — a breakdown of costs attributed to each project in your organization, based on capacity and usage.
• Invoice History — view and download past invoices.

Notes

• Only organization admins can access Settings.
• Changes to billing (plan, payment card, billing email) take effect on the next billing cycle unless otherwise noted.